is my new knife dealer. I’ve been lurking over on KnivesShipFree for quite sometime now. Recently I decided to purchase a Great Eastern Cutlery Sleeveboard (#26) as I’ve had a bit of a resurgence with slip joints. I find myself obsessing over them with Greg Gurdak who frankly is a bad influence. We lurk KnivesShipFree as well as Face Book groups such as Slipjoint Paradigm, and then Ebay sending links to knives back and forth regularly. While surfing through KnivesShipFree I found myself returning to the #26 by Great Eastern Cutlery in Buffalo Horn and just had to have it. Greg recently gifted me a KABAR Doghead Coppersmith slipjoint so I thought I’d do the same for him. I messaged him and asked his thoughts on the #26 and he said it was on his short list and that he liked the Ruby Red. So, I signed up for an account and I purchased the Great Eastern Cutlery #26 in Ruby Red for Gurdak and the #26 in Buffalo Horn for myself.
Instantly I was no longer a lurker. I was a part of the KnivesShipFree family. I say family because honestly that’s how Derrick Bohn makes you feel. I immediately received a welcome email and then an introduction video. Yes, I said video. He actually sent an introduction video. All of this while they traveled across the country moving from Oregon to Michigan and during a Holiday weekend. Each step of the way when the knives I purchased moved along in the shipment process I received an email communication telling me what was going on with my shipment. And when it shipped I received an email with my tracking number. The package arrived via free shipping a few days later and inside was a KnivesShipFree branded leather slip sheath as well as a hand written postcard from Derrick. Now, I’ve been buying knives for sometime and never have I received such fantastic customer service and on top of that I was made to feel like I was part of the KnivesShipFree family. Now I understand that the emails were automatic but he wrote them in such a way that it felt like he was speaking to me not just some customer. I think Derrick Bohn has me hooked and I’m sure that was his ploy all along. I enjoyed my buying experience so much I sent Derrick a message and asked if he would answer a few questions about his business for the FloridaKnifeGroup family.
I feel like that communication is very important because when a customer purchases a knife from us, they are spending a lot of hard earned money and they need to know the progress of their order.
We began doing business back when ordering over the internet was a little sketchy and so we wanted to make sure we let people know they were working with a real company that actually cared about them and their business.
As far as the follow up emails, we want to provide helpful information for people to enjoy their new knives.
My bread and butter knives are knives that you can’t just pick up anywhere. They are knives that are beautiful, functional and often hard to get.
We want knives that come from companies and makers that have a great reputation of #1 producing quality knives and #2 take good care of their customers. We have hit some home runs and we have missed a few, but on the whole, we have great knives from great companies.
As time progressed, people started having very strong opinions on how things should be shipped and so we offered people a choice at a price. Most of our customers still use our free shipping.
We have some new Northwoods coming and those are always popular.
I try to put the knives that arrived that week in the newsletter. Sometimes I feature something we are running a special on.
I’m hooked on KnivesShipFree. If you’re looking for a reputable knife dealer? A knife dealer that communicates with you and cares? Derrick Bohn with KnivesShipFree is your answer. Check out his introduction video below and head on over and check out his wide array of knives. There is something for everyone.